Wednesday, July 20, 2011

HP Compaq urges consumers to re-check HP Compaq batteries

Welcome to a Laptop Battery specialist
of the Compaq Laptop Battery   First post by: www.itsbattery.com


HP Compaq is expanding its recall of notebook computer batteries due to a potential fire hazard. The batteries in question are the Lithium-Ion batteries used in HP Compaq and Compaq notebook computers sold during the time period between July 2007 and July 2008.


The recalled lithium-ion rechargeable batteries are used with various model series of HP Compaq and Compaq notebook computers and include batteries like Compaq Presario 1200 Battery, Compaq Presario 1800 Battery, compaq 116314-001 battery, Compaq Presario 700 Battery, Compaq Presario 900 Battery, Compaq Presario 1700 Battery, compaq Presario X1000 battery, Compaq Armada E500 Battery, Compaq EVO N100 battery, Compaq Evo N1020V battery, Compaq Evo N1000C battery, Compaq Evo N115 battery that were not included in previous recalls. The recalled lithium-ion rechargeable batteries can overheat and rupture, posing a fire and burn hazard to consumers.


The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled.


Remedy: Consumers are advised to immediately remove the batteries referenced in the chart from their notebook computer and contact the HP Compaq local partners to determine if their battery is included in this recall. Consumers who previously checked their batteries and were informed they were not included in previous announcements are urged to check again. Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.


It is recommended that only batteries obtained from HP Compaq or an HP Compaq authorised reseller be used with HP Compaq notebook PCs.


Customer service and safety are top priorities for HP Compaq and HP Compaq fully stands behind the products it makes. HP Compaq has taken a proactive approach to this situation to ensure the safety of its customers and the integrity and quality of the products in question.

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